Empire Today Review

Empire Today is a well-established and reputable home improvement company that has been serving customers for over 60 years. With a strong presence in the United States, Empire Today is renowned for its exceptional flooring and window treatment solutions. The company offers a wide range of high-quality products, including carpet, hardwood flooring, laminate, vinyl, and tile, as well as blinds and shades. Empire Today is known for its commitment to customer satisfaction, providing professional installation services and excellent customer support. They prioritize convenience by offering in-home consultations, where customers can explore samples and receive personalized recommendations. With their extensive experience, reliable products, and dedication to exceptional service, Empire Today has become a trusted name in the home improvement industry.

Our History

Empire Today is a prominent company that has made a significant impact in the flooring and home improvement industry. Founded in 1959 by Seymour Cohen as Empire Carpet, the company initially focused on selling and installing carpets to residential customers in the Chicago area. Over the years, Empire Today expanded its product offerings to include a wide range of flooring options, including hardwood, laminate, vinyl, and tile. With a commitment to providing exceptional customer service and high-quality products, Empire Today grew rapidly, expanding its operations across the United States. In 2003, the company rebranded as Empire Today to reflect its expanded product line. Today, Empire Today continues to thrive as a leader in the industry, offering convenient in-home consultations, professional installation services, and a vast selection of flooring options to customers nationwide. Its rich history and dedication to customer satisfaction have solidified Empire Today’s position as a trusted name in the flooring and home improvement market.

Our Mission

The mission of Empire Today is to transform the way people experience home improvement by making it easy, convenient, and stress-free. With a commitment to delivering exceptional customer service and high-quality products, Empire Today strives to enhance the comfort and beauty of homes across the nation. By offering a wide range of flooring options, window treatments, and bath and shower solutions, Empire Today aims to provide homeowners with the tools and resources they need to create the living spaces of their dreams. Through innovation, efficiency, and professionalism, Empire Today continues to lead the industry, ensuring that customers receive the best possible home improvement experience from start to finish.

Why Choose Empire Today   

When it comes to home improvement, there are numerous options available, but none quite compare to the exceptional service and quality offered by Empire Today. With a legacy spanning over six decades, Empire Today has established itself as a leader in the industry, renowned for its commitment to customer satisfaction. One of the key reasons to choose Empire Today is their vast selection of high-quality flooring, window treatments, and bath products, catering to every style and budget. Their team of experienced professionals guides you through the entire process, from product selection to installation, ensuring a seamless and stress-free experience. Moreover, Empire Today’s commitment to convenience is unmatched, as they offer next-day installation for many of their products. This level of efficiency and reliability has earned them a stellar reputation among homeowners across the country. Whether you’re seeking to transform your floors, enhance your windows, or upgrade your bathroom, choosing Empire Today guarantees top-notch products, expert guidance, and a hassle-free experience from start to finish.        


  • Wide Selection: Empire Today offers a vast range of flooring options, including carpet, hardwood, laminate, tile, and vinyl, giving customers a diverse selection to choose from based on their preferences and needs.
  • Convenient In-Home Shopping: Empire Today brings the shopping experience directly to the customer’s doorstep, allowing them to browse and select flooring options in the comfort of their own home. This eliminates the need to travel to multiple stores and simplifies the decision-making process.
  • Professional Installation: Empire Today employs highly skilled and trained professionals who handle the installation process. Their expertise ensures that the flooring is installed correctly, maximizing its longevity and appearance.
  • Quick Installation Time: Empire Today understands the importance of minimizing disruption in customers’ lives. They strive to complete the installation process promptly, allowing homeowners to enjoy their new floors sooner.
  • Free Estimates and Quotes: Empire Today provides free, no-obligation estimates and quotes, allowing customers to get a clear idea of the costs involved without any financial commitment. This transparency helps customers make informed decisions about their flooring projects.
  • Competitive Pricing: Empire Today offers competitive pricing on their products and services. They strive to provide high-quality flooring options at affordable prices, ensuring that customers get value for their money.
  • Financing Options: Empire Today understands that flooring projects can be a significant investment. To help customers manage the costs, they provide various financing options, including flexible payment plans and special financing promotions, making it easier for homeowners to achieve their desired flooring upgrades.
  • Customer Satisfaction Guarantee: Empire Today is committed to customer satisfaction. They offer a customer satisfaction guarantee, ensuring that if any issues arise with the flooring installation or product, they will work diligently to resolve them to the customer’s satisfaction.
  • Warranties: Empire Today offers warranties on their products, providing customers with peace of mind and protection against manufacturing defects or premature wear and tear. These warranties vary depending on the product chosen, giving customers added confidence in their flooring choices.
  • Established Reputation: Empire Today has been in the flooring industry for several decades and has built a strong reputation for reliability, quality, and exceptional service. Their longevity in the market speaks to their commitment to customer satisfaction and their ability to adapt to changing trends and technologies in the flooring industry.


  • Limited product selection: Empire Today primarily focuses on flooring solutions, such as carpet, hardwood, laminate, and vinyl. However, they have a limited range of other home improvement products, which can be a disadvantage for customers looking for a broader selection of options.
  • Limited geographic coverage: Empire Today operates in a limited number of states and cities within the United States. This limited coverage can be a disadvantage for customers residing outside their service areas, as they may not have access to Empire Today’s products and services.
  • Potentially higher prices: While Empire Today offers convenient in-home consultations and installations, their pricing may be higher compared to other retailers or contractors. Customers might find more competitive prices by exploring alternative options in the market.
  • Limited customization options: Empire Today primarily offers pre-made flooring solutions, which might not cater to customers who desire more customization in terms of design, patterns, or materials. This limitation can be a drawback for customers with specific aesthetic preferences.
  • Mixed customer service experiences: While some customers have had positive experiences with Empire Today’s customer service, there are also reports of mixed reviews and complaints regarding installation delays, customer support, and post-installation issues. This variability in customer service can be a potential disadvantage for those seeking reliable and consistent service.
  • Limited warranty coverage: Empire Today’s warranty coverage may have limitations and exclusions, depending on the specific product and service. Customers should carefully review the warranty terms to understand the extent of coverage and potential limitations, as this could impact their long-term satisfaction and protection.
  • Potential for subpar installations: Due to the nature of their business model, Empire Today relies on subcontractors for installations. While they strive for quality, the use of subcontractors introduces the possibility of inconsistency in workmanship, potentially leading to subpar installations in some cases.
  • Limited eco-friendly options: Empire Today’s selection of environmentally friendly or sustainable flooring options may be limited compared to other retailers or contractors. Customers seeking greener alternatives might need to explore other options that offer a wider range of eco-friendly materials.
  • Lack of transparency in pricing: Empire Today does not openly display pricing information on their website, which can make it challenging for potential customers to compare prices and make informed purchasing decisions. This lack of transparency can be a disadvantage for those who value price transparency and want to evaluate different options.

Flooring Solutions

At Empire Today, we understand that the right flooring can truly enhance the beauty and functionality of any space. That’s why we’re proud to offer a diverse range of flooring options to cater to every style and preference. Whether you’re looking for the cozy comfort of carpet, the timeless elegance of hardwood, the versatility of laminate, the durability of vinyl, or the sleek appeal of tile, we have the perfect flooring solution for you.

  • Luxurious Carpet: Experience the plush comfort and warmth of our premium carpets. Choose from a wide selection of styles, colors, and textures to find the perfect match for your home or office. Our carpets are not only soft underfoot but also resistant to stains and wear, ensuring long-lasting beauty.
  • Timeless Hardwood: Add a touch of sophistication to any room with our stunning hardwood flooring options. From classic oak and maple to exotic species, our hardwood floors are crafted to perfection, bringing natural beauty and elegance to your space. With various finishes and stains available, you can achieve the exact look you desire.
  • Versatile Laminate: Get the look of real hardwood or stone without the high maintenance and cost with our laminate flooring. Our laminate options replicate the natural textures and patterns of wood and stone, providing a durable and affordable alternative. Perfect for high-traffic areas, our laminates are scratch and fade-resistant, making them ideal for busy households.
  • Stylish Vinyl: Discover the versatility and durability of vinyl flooring. Available in a wide array of designs, including realistic wood and stone looks, vinyl floors are not only visually appealing but also easy to clean and maintain. With its water-resistant properties, vinyl is an excellent choice for kitchens, bathrooms, and other moisture-prone areas.
  • Sleek Tile: Achieve a modern and polished look with our tile flooring options. Whether you prefer ceramic, porcelain, or natural stone tiles, we have an extensive range of styles, colors, and sizes to suit your aesthetic preferences. Our tile flooring is not only visually striking but also durable and resistant to moisture and stains.

At Empire Today, we take pride in providing top-quality flooring solutions, expert installation services, and exceptional customer care. Our team of flooring specialists is here to guide you through the selection process, offering personalized recommendations and design advice to ensure that you make the best choice for your space.

Ready to transform your home or office with stunning flooring? Contact Empire Today and let us bring your vision to life. With our wide range of flooring options, including carpet, hardwood, laminate, vinyl, and tile, the possibilities are endless. Trust Empire Today for all your flooring needs and experience the ultimate in style, comfort, and durability.

Window Treatments

Empire Today is a leading provider of window treatments, offering a wide range of options to enhance the style and functionality of your windows. Whether you’re looking for blinds, shades, or shutters, Empire Today has you covered. Here are some of the window treatments they offer:


  • Wood Blinds: Add a touch of elegance and natural beauty to your windows with durable and customizable wood blinds. They come in various stains and finishes to match your decor.
  • Faux Wood Blinds: Enjoy the look of real wood without the maintenance. Faux wood blinds are moisture-resistant and perfect for high-humidity areas like bathrooms and kitchens.
  • Aluminum Blinds: Sleek and modern, aluminum blinds offer durability and versatility. They are available in a wide range of colors and slat sizes to suit your preferences.


  • Roller Shades: Simple and functional, roller shades provide a clean, minimalistic look. They are available in a variety of fabrics, colors, and opacity levels, allowing you to control light and privacy.
  • Cellular Shades: Energy-efficient and stylish, cellular shades feature honeycomb-shaped cells that trap air, providing insulation and helping to lower energy costs. They come in various colors and opacities.
  • Roman Shades: Enhance your windows with elegant folds of fabric. Roman shades offer a timeless appeal and can be customized with different fabrics, patterns, and textures.


  • Plantation Shutters: These classic window coverings add sophistication and charm to any room. Plantation shutters feature wide louvers that can be adjusted for light control and privacy. They come in various materials such as wood, faux wood, and composite.
  • Vinyl Shutters: Durable and easy to clean, vinyl shutters are an excellent choice for high-moisture areas. They are available in different colors and styles, allowing you to achieve a customized look.

In addition to these window treatments, Empire Today also offers professional installation services to ensure a perfect fit and finish. Their team of experts can help you choose the right window treatments that match your style, budget, and functional needs.

Please note that the availability of specific window treatments may vary, and it’s always recommended to visit Empire Today’s website or contact their customer service for the most up-to-date information on their product offerings.

Customizable Options

At Empire Today, we understand that every customer is unique and has specific needs and preferences when it comes to their flooring and window treatment solutions. That’s why we offer a wide range of customizable options to ensure that our customers receive products that perfectly match their style, budget, and lifestyle. Here are some of the ways we can tailor our offerings to meet your specific requirements:

  1. Extensive Product Selection: We provide a diverse selection of flooring and window treatment options, including hardwood, carpet, laminate, vinyl, tile, blinds, shades, and more. With such a vast range, you can choose the materials, colors, patterns, and textures that align with your personal taste and existing decor.
  2. Customizable Sizes: Our products can be customized to fit any space in your home, whether it’s a small room, a sprawling living area, or an irregularly shaped area. We offer precise measurements and cutting services to ensure a seamless fit and a professional finish.
  3. Personalized Design Assistance: Our experienced design consultants are available to guide you through the selection process. They can help you explore different styles, provide expert advice on color coordination, and recommend the best products for your specific needs.
  4. Flexible Installation Scheduling: We understand that our customers lead busy lives. That’s why we offer flexible installation scheduling options to accommodate your availability. Whether you prefer daytime, evening, or weekend appointments, our team will work with you to find a convenient time that suits your schedule.
  5. Additional Services: In addition to flooring and window treatments, we offer a range of supplementary services to enhance your experience. This includes furniture moving, old flooring removal, subfloor preparation, and baseboard installation, among others. You can customize your service package to ensure a hassle-free and comprehensive solution.
  6. Warranty and Protection Plans: We provide various warranty and protection plans to safeguard your investment. You can choose from different coverage options, including stain resistance, pet damage protection, and extended warranties, giving you peace of mind and added value.

At Empire Today, our commitment to customization extends beyond just the products we offer. We strive to understand your unique requirements and deliver tailored solutions that enhance the beauty, functionality, and comfort of your home. With our customizable options, you can be confident that you’ll receive the perfect flooring and window treatments to transform your space into the haven you envision.

Professional Installation

At Empire Today, we take pride in our commitment to excellence and strive to provide our customers with the highest level of service. Our installation teams are an integral part of our business, and their expertise and professionalism are second to none. Here are some highlights of what sets our installation teams apart:

  1. Extensive Training: Our installation teams undergo rigorous training to ensure they possess the necessary skills and knowledge to handle any installation project. They receive comprehensive training on the latest industry techniques, materials, and equipment, enabling them to deliver exceptional results.
  2. Experience and Expertise: Our installation teams consist of seasoned professionals who have years of experience in the industry. They have worked on countless installations, which has honed their skills and allowed them to develop a deep understanding of various flooring materials, patterns, and designs.
  3. Attention to Detail: We understand that proper installation is crucial to the longevity and appearance of your flooring. Our installation teams pay meticulous attention to detail, ensuring that every step of the installation process is carried out with precision. From accurate measurements to seamless transitions and flawless finishes, they leave no room for error.
  4. Professionalism and Respect: Our installation teams not only excel in their technical abilities but also in their professionalism and customer service. They arrive on time, dressed in our company uniforms, and treat your home or business with the utmost respect. They work efficiently and minimize disruption to your daily routine, leaving the installation area clean and tidy.
  5. Problem-solving Skills: Occasionally, unexpected challenges may arise during an installation project. Our installation teams possess excellent problem-solving skills and are adept at finding creative solutions to overcome any obstacles they encounter. They communicate openly with you, keeping you informed throughout the process and ensuring that your satisfaction is their top priority.
  6. Quality Assurance: We stand behind the work of our installation teams. In addition to their own meticulous inspections, our teams undergo regular quality assurance checks to ensure that they consistently meet our high standards. If any issues arise after the installation, we are committed to addressing them promptly and resolving them to your satisfaction.

At Empire Today, our installation teams are dedicated professionals who go above and beyond to deliver exceptional results. With their expertise, attention to detail, and commitment to customer satisfaction, you can trust that your flooring installation will be handled with the utmost professionalism. Experience the Empire Today difference and let our installation teams transform your space with beauty and precision.

Home Improvement Tips

Certainly! Here are some home improvement tips that can help you enhance your living space with the help of Empire Today:

  1. Flooring Upgrade: Consider replacing your outdated or worn-out flooring with new, high-quality options from Empire Today. Whether you prefer hardwood, laminate, vinyl, or carpet, Empire Today offers a wide range of flooring options that can instantly transform the look and feel of your home.
  2. Window Treatments: Upgrade your window treatments to enhance privacy, control natural light, and add a touch of elegance to your space. Empire Today offers a variety of blinds, shades, and curtains that can complement your interior design style.
  3. Fresh Paint: A fresh coat of paint can work wonders in revitalizing any room. Choose colors that reflect your personal style and create a harmonious atmosphere. Empire Today can assist you in selecting the perfect paint colors and provide professional painting services.
  4. Kitchen and Bathroom Remodeling: If you’re looking to make more significant changes, consider a kitchen or bathroom remodel. Empire Today can help you with everything from cabinet selection to countertop installation, ensuring a beautiful and functional space.
  5. Lighting Upgrades: Proper lighting can greatly impact the ambiance of your home. Upgrade your lighting fixtures to create a warm, inviting atmosphere. Empire Today offers a wide selection of lighting options that can suit any taste and budget.
  6. Energy-Efficient Upgrades: Save money on your energy bills and reduce your environmental footprint by incorporating energy-efficient upgrades into your home. Empire Today can help you choose energy-efficient windows, appliances, and insulation to improve your home’s efficiency.
  7. Outdoor Improvements: Don’t forget about the exterior of your home. Enhance your curb appeal with new siding, roofing, or a fresh coat of paint. Empire Today offers a range of exterior improvement services to help you achieve a beautiful and well-maintained home.
  8. Smart Home Integration: Transform your home into a smart home with the latest technology. Empire Today can assist you in integrating smart home devices and systems, such as smart thermostats, lighting controls, and security systems, to improve convenience and efficiency.

Remember, Empire Today has experienced professionals who can guide you through the home improvement process and provide expert installation services. Always consult with their team to ensure that your specific needs and preferences are met.

Maintenance  guidance

Congratulations on your Empire Today flooring installation! To ensure the longevity and beauty of your new flooring, it’s important to follow proper maintenance guidelines. Here’s a comprehensive maintenance guide to help you take care of your Empire Today flooring:

Regular Cleaning

  • Vacuum or sweep your flooring regularly to remove loose dirt and debris.
  • Use a soft-bristle broom or a vacuum cleaner with a brush attachment to avoid scratching the surface.
  • For hard surfaces like hardwood or laminate, you can also use a microfiber mop or a damp cloth for regular cleaning.

Spill Cleanup

  • Clean up spills immediately to prevent staining or damage.
  • Blot the spill with a clean, dry cloth or paper towel. Avoid rubbing, as it may spread the spill.
  • If necessary, use a mild, non-abrasive cleaner recommended by Empire Today or the flooring manufacturer to clean the affected area.

Avoid Excessive Moisture

  • Water or excessive moisture can damage certain types of flooring.
  • Wipe up spills promptly and avoid using excessive water during cleaning.
  • Place door mats or rugs near entryways to trap dirt and moisture before it reaches the flooring.

Furniture and Appliance Protection

  • Use furniture pads or felt protectors under the legs of heavy furniture to prevent scratches or indentations.
  • When moving furniture or appliances, lift them instead of dragging them across the floor.

Sunlight Protection

  • Direct sunlight over time can cause fading or discoloration.
  • Use blinds, curtains, or UV-protective window films to reduce the amount of sunlight exposure on your flooring.
  • Rotate area rugs periodically to minimize color variations.

Use Floor Protectors

  • When using rolling chairs or furniture with wheels, place a chair mat or floor protector underneath to prevent damage.

Avoid Harsh Chemicals

  • Use only manufacturer-approved cleaning products or those recommended by Empire Today.
  • Avoid using harsh chemicals, bleach, or abrasive cleaners that can cause discoloration or damage to the flooring.

Maintenance by Flooring Type

  • Different types of flooring have specific maintenance requirements. Refer to the care instructions provided by Empire Today or the flooring manufacturer for detailed guidelines tailored to your specific flooring type.

Professional Maintenance

  • Periodically, consider professional cleaning or maintenance services for your flooring.
  • Consult Empire Today or seek recommendations from the flooring manufacturer for certified professionals who specialize in your specific flooring type.

Remember, proper maintenance is essential for preserving the beauty and durability of your Empire Today flooring. By following these guidelines and referring to the care instructions specific to your flooring, you can enjoy your investment for years to come.


Q1. What is the Empire Today? 

ANS. Empire Today is a leading provider of flooring products and services in the United States. They offer a wide range of flooring options, including carpet, hardwood, laminate, tile, and vinyl. In addition to flooring, Empire Today also provides window treatments, such as blinds and shades.

Q2. What services does Empire Today offer? 

ANS. Empire Today offers several services to meet your flooring needs. These include free in-home consultations, professional installation, next-day installation options, and a variety of financing options. They also provide warranties on their products and installation


Q3. Does Empire Today offer installation services?

ANS. Yes, Empire Today offers professional installation services for all the flooring products they sell. Their team of experienced installers will ensure that your new flooring is installed correctly and efficiently.

Q4. Does Empire Today provide financing options?

ANS. Yes, Empire Today offers a variety of financing options to make your flooring purchase more affordable. These options may include special financing promotions, flexible payment plans, and low monthly payments. Details about available financing options can be obtained by contacting Empire Today directly.

Q5. Can Empire Today help with window treatments?

ANS. Yes, Empire Today also offers a selection of window treatments, including blinds and shades, to complement your flooring choices. Their professionals can help you choose the right window treatments and coordinate their installation with your flooring installation if desired.

Q6. Does Empire Today offer any promotions or discounts?

ANS. Empire Today occasionally offers promotions and discounts on their products and services. These promotions may vary over time and by location. It’s advisable to check their website, contact their customer service, or inquire during your consultation for any current promotions or discounts that may apply to your purchase.

Q7.. Where does Empire Today provide its services?

ANS. Empire Today offers its services in select areas across the United States. It is best to visit their website or contact their customer service to check if they serve your specific location.

Q8. Can Empire Today remove old flooring before installing new flooring?

ANS. Yes, Empire Today offers the option to remove old flooring before installing new flooring. This service can be discussed during your consultation to determine your specific needs and any associated costs.

Q9. What should I expect during the installation process?

ANS. During the installation process, Empire Today’s professional installers will arrive at your home at the scheduled time. They will prepare the area, remove existing flooring if necessary, and install the new flooring according to the agreed-upon plan. They will also clean up any debris and ensure your satisfaction with the completed installation.

Q10. Can Empire Today repair or replace damaged flooring?

ANS. Yes, Empire Today can assist with repairs or replacements for damaged flooring. You can discuss your specific situation with their customer service or during the consultation to determine the best course of action.

Q11. How long has Empire Today been in business? 

ANS. Empire Today has been in business since 1959. With over six decades of experience, they have established themselves as a trusted name in the flooring industry.


  • Empire Today was prompt after I contacted them. The guy that came out was professional. He put the carpet down well. I’m loving my carpet. My room looks so much better. If I ever need anything else, I will be contacting Empire Today again. I’ve given the card of the gentleman that came here to a couple of my relatives and told them that they did a wonderful job.
  • Cannot say enough good things. Came when they said they would. Polite and professional. Were very careful moving my furniture. Did a beautiful job on the flooring and carpeting my stairs. Matched the floor trim to my wall boards. Cleaned up completely. Walk me room to room when done for my sign off. Stayed until almost 9p so they did not need to come back the next day. Edwin and Edgar get 5 stars for the job they did.
  • I really enjoyed working with Empire. I was doing some searches online and Empire came up and they were the first to get back to me with a quote and actually send out a sales rep. Then he worked with us. It seemed that he was giving us pretty good deals and discounts to be able to do what we wanted to do. Empire said the work would be done in two days, and it was. They worked fast and everything looked great. We haven’t had any issues with the flooring. We had our kitchen, laundry, and bathroom area redone. We had the carpet removed from our stairs, and then they put down some kind of paneling to make it look like wood. We’re gonna need carpeting and stuff done in the future, so I plan on calling Empire for that.
  • Empire did some flooring for me years ago and they did good work. I used them this time around too and had them install a wood product. They’re planks. My sales rep was new and I was his first client. He seemed nice and accommodating. He answered my questions. If he didn’t know the answer, he would call his boss. I could hear both sides of the conversation and it’s pretty interesting. I was his last client on this one because he got promoted to a residential business. When he heard that I was gonna get some more flooring, he asked if he could take it.
  • I am very busy running a dog training business out of the home and I needed somebody that could come to me and bring me samples. I liked that Empire’s website had a little option where I could take pictures. They kind of did this virtual overlay that gave me an idea of what the flooring might look like in the room even before the consultant guy came out with the samples. I liked him a lot. He was really good and prepared. I gave him my thoughts about looking online and what I was looking for. He showed me those and a few other options. In the end, we found a nice medium meeting ground place for what I wanted versus what my husband wanted as far as price point and quality.

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